01Product · Facility management

Facilities operations, from intake to audit.

Built for Singapore MCSTs and managing agents — capture resident and tenant issues from every channel, triage and dispatch in one inbox, and keep an audit-ready trail for every closure.

Book a demoCompare platforms
vendors · Cool-Air SG · 2 active
Cool-Air SG Pte Ltd
HVAC · 4 sites · DLP active until 14 Mar 2027
Approved
Response SLA
34 min
avg last 30d
Closure rate
98%
first-attempt
Evidence
100%
completeness
Live contracts
CON-VND-318
AHU quarterly · Block A,B,C
12 sites
CON-VND-204
Chiller plant DLP
3 sites
02Capabilities

One inbox for every building, every channel.

Intake

Every channel becomes a real work item

Email, WhatsApp, Telegram, QR and walk-in messages land in one dispatcher inbox — public requestor data kept separate from internal operations.

  • Multi-channel intake
  • QR-based contextual reporting
  • Public-safe requestor tracking
REQ-08821
New
Open
REQ-08822
Triage · 2 matched
Triage
REQ-08823
Dispatched
Dispatched
Dispatch

Right team, right context, first time

WisAI matches each request to the technician, vendor or DLP partner who's handled it before — routes, ETAs and prior work travel with the dispatch.

  • Skill and proximity matching
  • DLP and warranty-aware routing
  • Live ETA and status
JL
Jason Lim
Technician · Available · 0.4 km
Assign
AT
Ashvin T.
Vendor · Cool-Air SG · DLP active
Backup
WisAI suggested route+12 min saved
Audit

Audit-ready, every quarter

Inspection packs assemble themselves: SOPs, evidence, vendor sign-off and approver notes. Export to PDF when BCA, the MCST chair or an insurer asks.

  • Self-assembling audit packs
  • Approver routing by policy
  • One-click PDF export
Closure approved
08:14
Evidence verified
09:32
Vendor invoice matched
10:05
Audit pack exported
11:22
03What's included

A complete FM operating layer.

Dispatcher inbox

Triage, merge, convert and assign from one queue.

Resident and tenant portal

Track requests without exposing internal data.

SLA management

SLA clocks per priority, with breach alerts.

Multi-site portfolio

Every estate, block and unit in one workspace.

Compliance packs

Singapore FM starter workflows and statutory tracking.

WisAI coordination

Governed AI that drafts, recommends, then acts on approval.

04The rest of the platform

Wisbid is one platform — explore the rest.

IMMP (Maintenance)
Work orders, assets, evidence and closure
Procurement and contract
RFQs, vendors, contracts and DLP

Plan your next maintenance workflow

Compare CMMS software using real maintenance scenarios, prepare a preventive maintenance plan, and define what evidence a work order needs before it closes.

Be proactive,
not reactive

Explore and find out how Wisbid can run your portfolio in a 30-minute walk-through

Book a demo